How does The Armoury ship its orders?
The Armoury ships domestic orders via USPS and UPS and does not deliver to P.O. Boxes.
International orders are shipped via DHL on a DDU (Delivery Duty Unpaid) basis. As such, clients are responsible for any customs fees, duties, or taxes incurred from purchasing goods internationally. Import duty or tax costs will be invoiced to you directly from DHL. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.
As per international laws regulating commerce and trade of imports and exports, all orders shipped out of the United States include an official invoice declaring the value of merchandise purchased in US Dollars.
How long will it take for my order to be shipped?
Orders for available merchandise are typically fulfilled the same business day if the order is received before 4:00pm EST. We aim to fulfill all orders placed online within 2 business days. Orders placed on weekends are shipped the next business day.
The Armoury reserves the right to delay a shipment if we believe the order is fraudulent or unable to ship due to inventory issues. Additional shipping costs for rejected or returned-to-shipper packages are the responsibility of the client.
How can I track my online order?
Upon completing the online checkout process you will receive an email with a confirmation of your order that details items ordered, sizes, colors, quantities, and billing and shipping addresses. Once your order has been received, confirmed, and dispatched you will receive another email with your tracking number.
How long will it take for me to receive my order?
We do our best to fulfill and dispatch orders as quickly as possible, but the length of time largely depends on your method of shipping. Orders fulfilled via UPS or USPS generally take 2-8 business days, but we also offer the following expedited shipping options: 2nd Day Air and Next Day Air. International orders can take up to two weeks given customs clearance.
What are the costs of shipping?
Ground Shipping to the lower 48 states (under $150 order): $15
Ground Shipping to the lower 48 states (over $150 order): Free
2nd Day Air: $40
Next Day Air: $60
International Expedited: $30